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PRODUCTS

- iCEM (Intelligent Customer Engagement Mangament)

iCEM enables Enterprise to intelligently manage Customer Engagement, both on batch and in Real-Time, with AI capability that optimize Selling, Marketing and Servicing Business Goals.

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What iCEM does for you?

iCEM Basic

DATA OWNERSHIP

DATA OWNERSHIP

Own your data before your competitors do.
iCEM Basic makes it simple to collect, analyze and act upon the untapped value of Customer Behavior Data, giving Enterprise the insights to manage customer engagement and drive business results.

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iCEM Basic iCEM Basic
iCEM Advanced

DATA-IS-ACTION

DATA-IS-ACTION

Take the right action to the right Customer at the right time. iCEM Advanced makes it easy to customize any Data-Driven Actions: Rule based, Event Trigger, Behavior Scorer, Segmentation, Machine Learning Algorithm to accurately target current and potential customers.

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iCEM Advanced iCEM Advanced iCEM Advanced
iCEM Premium

DATA LIQUIDITY

DATA LIQUIDITY

Synergize your 1st Party Data with 3rd Party Data.
iCEM Premium securely extends your 1st party data for further enrichment and activation, to drive intelligent customer engagement through CRM Solution, Social CRM, Marketing Automation Tool and Media / DSP / Agency Partner Network.

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