RETChat believes the Whole of all Components working as ONE System gives way more power to the digital enterprise than the sum of all parts.
While most enterprises already have customer-facing applications in operations, RETCHAT solutions work seamlessly with existing IT infrastructure.
When Enterprise transforms into a Digital Enterprise,
all Campaign Execution initiatives and Campaign Execution operation support processes also get “upgrade” to become Customer Centric.
The moving from Campaign focused to Customer Focus is not easy,
and RETChat iCEM solves the pain.