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RETChat Empowers Your Intelligent Customer Engagement Management

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Your Own Customer Big Data

Your Own Customer Big Data

iCEM Basic

DATA OWNERSHIP

DATA OWNERSHIP

Own your data before your competitors do.
iCEM Basic makes it simple to collect, analyze and act upon the untapped value of Customer Behavior Data, giving Enterprise the insights to manage customer engagement and drive business results.

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Real-Time Customer Engagement

Real-Time Customer Engagement

iCEM Advanced

DATA-IS-ACTION

DATA-IS-ACTION

Take the right action to the right Customer at the right time. iCEM Advanced makes it easy to customize any Data-Driven Actions: Rule based, Event Trigger, Behavior Scorer, Segmentation, Machine Learning Algorithm to accurately target current and potential customers.

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Closed Loop 3rd Party Data Enrichment

Closed Loop 3rd Party Data Enrichment

iCEM Premium

DATA LIQUIDITY

DATA LIQUIDITY

Synergize your 1st Party Data with 3rd Party Data.
iCEM Premium securely extends your 1st party data for further enrichment and activation, to drive intelligent customer engagement through CRM Solution, Social CRM, Marketing Automation Tool and Media / DSP / Agency Partner Network.

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iCEM is a SaaS platform with the EASIEST and most SECURE way to help Enterprise collect and make use of massive customer behavior data.

iCEM turns my data into Goldmine and visitors traffic into new Revenue

Raymond Chen, CTO, Baby Kingdom

Model Factory

DATA-SCIENTIST
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DATA-SCIENTIST
-as-a-service

Running out of data talent? Don’t let it stop you. RETChat combines Advanced Analytics tool and Data Scientist service in it's Model Factory offering to enable Data-Scientist-as-a-Service.

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OUR CLIENTS

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MPA Singapore
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iClick
珠海妇幼医院
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K-Boxing
Lining
IBM Bluemix
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amnet
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